Monthly Archives: September 2010

Novell Service Desk – Closed beta VM running on ESX

Closed beta of Novell Service Desk ships on a VMWare Workstation compatible VM. ┬áSeveral closed beta customers have expressed a desire to getting this running on ESX / ESXi Here’s how Grab the latest VM from its download location and … Continue reading

Posted in Appliance format, Novell Service Desk | Leave a comment

Introducing Novell Service Desk for Incident Management

Empower Empower your support staff with Novell Service Desk for Incident Management. Resolve issues with minimal disruption and ensure your organization remains focused on its core business. Novell Service Desk for Incident Management.is the ultimate Web 2.0 Help Desk system … Continue reading

Posted in for ITIL Service management, Novell Service Desk | Leave a comment

Introducing Novell Service Desk

Novell Service for ITIL Service Management edition Novell Service Desk for ITIL Service Management is a complete service management tool for the enterprise designed around ITIL v3. Based on open standards and a Web 2.0 interface, Novell Service Desk enables … Continue reading

Posted in for ITIL Service management, Novell Service Desk | 1 Comment